In the last few years, the demands placed upon IT departments have been increasing: Lean structures and processes have given IT departments greater flexibly to achieve corporate goals, and reach targets for higher quality at reduced costs more quickly.
Today, it is no longer just a question of whether these demands have been met; the pertinent questions now are: How well have they been met? Which performance indicators can be used to best describe the performance of IT services? How can costs be cut still further through the standardization, consolidation, or outsourcing of IT services? To what extent can expenditure on operations and maintenance be shifted to IT system development projects that give greater benefit? How can greater flexibility allow the IT department to contribute more to the success of the company?
We have supported a host of world-class organizations to meet these challenges, clients such as Siemens, Swiss Federal Railways, The German Federal Ministry of Finance, Swisscom, and Thomas Cook. In particular, we focus on:
To create a future-oriented IT department, it is essential to use a stringent and absolutely methodical approach. To achieve genuine success, the approach should not only focus on core IT topics, but also to maintain close alignment to the supporting technical business processes. So as to best come to grips with the wide range of requirements for IT, ESPRiT Consulting has developed the “IT Management Framework“. This approach is based on the core IT Processes “plan – build – run”, as well as IT Governance, IT Reporting, IT Customer Management, and IT Administration.
Through the use of this methodology as a basis, it is possible to ensure a complete overview of the project during all phases, and that means optimal results are achieved for all concerned (Executive Management, the IT Department, Business Departments, external customers of the IT Department).
ESPRiT consultants are fast and effective because, more than anything, they rely on clear methodology, stringent analysis techniques, and innovative tools. Our flexible teams see the project through from the first day to the last – pragmatically and for a fair price. All of our people speak your language, and none of them think they are too important to deal with your requests. Our goal is your success, and it’s a goal we love to achieve.