SAP CRM integration

The implementation of SAP CRM (Customer Relationship Management) offers a comprehensive package of modules with which it is possible to depict almost all possible functionalities. But what about the existing CRM infrastructure? What is the situation with existing data and processes? And what about user friendliness?

Since the SAP CRM system is not normally the only solution that is deployed, it is necessary to ensure continuous data integrity, process procedures, communication flows, user screens, and maybe also sales controlling within the existing and generally heterogeneous IT architectures. A 360° customer perspective within customer relationship management can only be achieved once a system-independent throughput of data flows and processes has been facilitated.

Our consultants support you with

• the determination and definition of your specific integration requirements
• the presentation of potential further integration options
• the reconciliation of requirements between the specialist departments and IT
• the execution of the implementation
• the securing of data and process integrity

SAP CRM data and process integration for the networking of sales-relevant requirements 

The biggest challenge in this respect is the depiction of complex individual requirements within the SAP standards. Our experienced consultants use their implementation expertise and a healthy degree of pragmatism as they work with you to draw up tailor-made, reliable solutions that fulfill the respective requirements.