A lot of hospitals find it difficult to provide necessary monthly treatment for chronically ill patients because their outpatient departments are overloaded and currently have no appointments available.

To highlight ways in which hospitals can increase efficiency without making any undue effort, ESPRiT has analyzed numerous hospitals and their treatment processes, and has followed this up by making a series of recommendations. These should ensure that it is always possible to provide necessary treatment for the patients.

The 30 Belgian hospitals decided to engage ESPRiT Consulting as their consultancy partner because ESPRiT has at its disposal experience gained from working in more than 250 other hospitals. This work has delivered some notable results, such as reducing waiting time by 90%, doubling the number of patients treated using the same resources, and reducing the overtime that hospital staffers have to put in.

ESPRiT Consulting has supported the Austrian Federal Real Estate Agency (BIG) with the adaptation of supervisory board reporting and planning. With real estate assets of around nine billion euros, the BIG is one of the most significant real estate owners in Austria.

In the case of supervisory board reporting, it is necessary to prepare a print-ready version of the balance sheet, profit and loss statement and cashflow statement on a segmental basis, which will be generated by SAP BW.

The planning includes cost center planning (costs, revenues and investments) and cost object planning (rental income planning, operating expense planning, planning of vacant spaces, investment planning etc.). In the profit center planning, the two areas are then merged into an overall profit and loss statement.

The 48^th roundtable of the initiative "Munich Entrepreneur Group IT" met in Munich on August 5^th, 2010 to discuss the issue of "acquiring and retaining good employees – provide values and highlight perspectives". Henrich Götz, Head of Human Resources at ESPRiT Consulting, participated in the presentation program by making a field report.

The background to the presentation was the award the Munich-based consulting firm had received with the seal of approval "Germany’s Best Workplaces 2010". In his report, Henrich Götz shed some light on the particular challenges involved in retaining good staff in the consulting business. Götz described the continuous development of ESPRiT’s corporate culture as a particularly important factor in creating the extremely strong bond ESPRiT staffers have with their company. In addition, he mentioned approaches in the context of staff development, such as the ESPRiT mentoring and coaching concept, as success factors that in the end brought about the pleasing award of Best Workplace status.

The Munich Entrepreneurs Group IT (Münchener UnternehmerKreis IT), the host of the roundtable, is an initiative of Munich-based companies from the IT sector. The group aims to provide a platform for the wide-ranging exchange of information and experiences.

For more information about this presentation, please contact henrich.goetz@esprit-consulting.com

On July 31, 2010, Sascha Bayer, a Manager at ESPRiT Switzerland, gave a presentation on the subject of "Efficient and effective practice management of anti-VEGF treatment" at the Congress Of Japan Clinical Ophthalmology in Kobe, Japan. The presentation was about process optimization during the treatment of age-related macular degeneration. ESPRiT has already been able to successfully optimize this treatment process in more than 250 hospitals in 15 countries, and possesses all the detailed know-how that is necessary for the optimization of hospital workflows.

In the course of his presentation, Sascha Bayer showed how the process optimization has been implemented in Europe and North America, and how this can now be transferred to Japan. One particular challenge is to quickly adjust to the special culture of each new country and any unique aspects of the country’s healthcare market, and how to adapt recommendations accordingly.

The presentation really caught the interest of around 300 ophthalmologists attending the congress, and led to some lively discussion in the follow-up.

You can get more information about this presentation from  sascha.bayer@esprit-consulting.com.

In issue 27 of the Swiss business newspaper Handelszeitung, there is a report on an interesting phenomenon: the creation of a wall of silence around the activities of external consulting firms at many large company groups. Nevertheless, a recent study by the Association of Swiss Management Consultants (Asco) has revealed that despite the economic crisis, 90 percent of all large Swiss companies have been utilizing the support of consulting firms. That’s more than in 2008, when about 76 percent of the companies engaged external consultants.

It is also becoming clear that the deployment of consultants is becoming more selective and price pressure is increasing within the sector. In a comparison based on revenues from consulting fees in 2009, Handelszeitung named ESPRiT Switzerland as one of the biggest management consultancy firms in Switzerland.

 Full German Version for Download

Dr. Ernst Antensteiner, Partner bei der ESPRiT Consulting GmbH in Österreich, wird als Referent zusammen mit Mag. Manfred Ferch und Mag. Larissa Pinter (KABEG Management) einen Vortrag zum Thema "Abbildung medizinischer Leistungen im Management Informationssystem SAP BW – spezielle Lösungsansätze" halten.

Weitere Informationen zu der Veranstaltung finden Sie im Programm oder auf der Website des Internationalen Controller Vereins.

On July 2^nd, 2010 ESPRiT Consulting got together with the Irschenberg Children’s Village to co-host a large event centered round the screening of the soccer World Cup. This big screen event was special because the framework for the event was organized jointly by guests and residents of the Children’s Village in the spirit of the partnership slogan: "Creating common perspectives". Everyone really got actively involved. Kids, carers and ESPRiT staffers with their friends and family all joined "mixed teams" to supply refreshments, set out chairs and decorate the hall for the screening, provide musical accompaniment for the meal, and, last but not least, entertain the younger kids. Members of the press were also in attendance.

Here you can read what the press wrote about this very special day:

ESPRiT Consulting has become one of the first consulting firms to be accepted by SAP Germany for the Collaborative Business Initiative (BPM) in the segment Business Process Management (BPM). By accepting ESPRiT Consulting into the CBI, SAP has underlined its recognition of ESPRiT’s know-how in the field of process analysis and technical realization. 

The goal of this cross-sector initiative is to enhance collaboration between SAP and its partners, and to provide reconciled solution concepts for process automation within and between enterprises. That means that customers have the opportunity to stand out from their competitors as a result of transparency and efficiency they get in the processing of complex procedures.

You can read all the press reaction by going to the website of it-production.com, the online magazine for successful production.

In the issue 7/8.2010 of the university magazine aud!max, the focus is on "people in demand". After a previous decline in the number of job vacancies, the prospects for engineers in the consulting field are once again looking rosier.

As a graduate in industrial engineering, Tobias Kaiser, a Senior Consultant at ESPRiT, has written this article to describe the career opportunities for engineers in the consulting sector. He sees tremendous development chances for engineers because "the learning curve is just far steeper because of the varied project work they do."

 Full German Version for Download 

PostBus Switzerland is the leading public transport bus company in Switzerland. With nearly 3,000 employees and more than 2,000 vehicles at its disposal, PostBus carries over 115 million passengers every year. Its trademarks – the three-tone horn and the yellow post buses – are part of Switzerland’s cultural identity.

In future, PostBus would like to maintain its position as the number 1 in public transport on the road in Switzerland, as well as expanding its activities abroad. This requires an increase in PostBus’s competiveness, which will largely be dependent on the quality and completeness of the information basis established for decision-making, and the extent to which this information is available as and when required. The existing information system architecture is extremely complex and exhibits a largely historical growth pattern. Currently there are a multitude of manual interfaces and media discontinuities.

ESPRiT supported PostBus Switzerland with drawing up a project charter commissioned by the executive board for the implementation and realization of a new integrated information system. This included the documentation of plan and actual analysis results, as well as the derivation of a required course of action and proposals for various approach options. These were set out in the form of twelve specific measures, such as the extension of cost and activity accounting in SAP, the set-up of a data warehouse and reporting platform, and the drawing-up of a feasibility study "Process integration with SOA on the basis of SAP NetWeaver PI 7.1". These measures were divided into projects and undertakings in accordance with their scale and duration. As a result, five projects and seven smaller undertakings have been defined, as has the overall program management.

PostBus Switzerland has taken the decision to use the approach option that will place the least demands on its resources. With this option, the goal is to complete all of the projects and undertakings by the end of 2012. ESPRiT Consulting will be continuing to support PostBus Switzerland. This will include support for program management and some of the various projects and undertakings.

On June 24, 2010 top executives, CRM experts and international keynote speakers highlighted ways in which CRM can have a lasting effect on corporate success. A particular highlight at this year’s conference was the anniversary journey through time.

ESPRiT had a joint representation together with SAP Switzerland to exhibit at the Swiss CRM Forum, and made presentations in the course of the Speakers’ Corner Lectures on two fascinating subjects:

  Customer churn management with SAP CRM – protect your most valuable assets! (German version)

  The operating model for customer data maintenance – the basis for successful management of customer relationships with SAP CRM (German version)

"We are absolutely delighted about the positive feedback to our presentations, and we hope these presentations have given the listeners some stimulus for their CRM projects. In the course of the conference program, we also heard some really interesting presentations that we ourselves can benefit from," commented Bernhard Braunmüller regarding the Swiss CRM Forum.

For more information, please get in touch with valerie.favre@esprit-consulting.com.

The Swiss Broadcasting Corporation (SBC), marketed as SRG SSR idée suisse, is a public service broadcasting organization run in accordance with private law and the principles of a stock corporation company. With more than 6000 employees, annual revenue of around 1.6 billion Swiss francs, 18 radio and 8 television channels and accompanying websites and teletext services, the SBC is the largest enterprise for electronic media in Switzerland.

The SBC would like to merge radio and television operations in language regions, with the aim of improving the variety, quality and productivity of multimedia offerings with media-convergent production processes. In this way, it should then be possible, even in this age of increasingly fragmented and non-linear media consumption, to provide the biggest possible audience with access to the current offering, independent of time or location. That’s why the broadcasting corporation decided to launch the project "Media convergence and efficiency".

ESPRiT is supporting the SBC in the national sub-project efficiency with a new concept for the procurement organization as well as the procurement processes and systems. The support function in the procurement division should be further economically optimized, in order to generate cost savings of at least 10%.

The SBC chose ESPRiT Switzerland as its consulting partner on the basis of ESPRiT’s extensive project experience in the field of procurement and logistics, as well as its method competence.

On July 17^th, ESPRiT Consulting once again invited clients and other interested parties to an exchange of experiences at their Munich head office. Representatives from eight different companies – 7 of them DAX-listed companies – accepted the invitation and came to discuss the latest developments in the field of portals.

Entertaining field reports from the participants provided a good overview of deployment opportunities for portal solutions. The issues discussed included portal governance, approaches to optimal portal infrastructure, goals and challenges for an after-sales portal, best practices for the set-up of a central platform with the Microsoft Sharepoint Server, and the topic of end-to-end monitoring for global portal solutions.

Of particular interest to all those present was an extended Enterprise Search solution – a new, innovative procedure that facilitates intelligent and context-specific search of various data files within an enterprise.

Oliver Wucher, the Associate Partner in the service line Technology at ESPRiT Consulting responsible for all issues concerning portals, is well satisfied: "We have been hosting this portal experience exchange for several years now, and every time we come to the conclusion that the personal exchange of practice-based experiences involving the latest portal technologies is of great value to all participants. What makes our event special are the intensive small-group discussions between the participants, where lessons learned during portal projects can be addressed directly."

ESPRiT would be glad to provide interested clients with an individual workshop on this subject. If you have any further questions about this event, please get in touch with Dirk Sokollis or Oliver Wucher.

This means that ESPRiT will be able to provide its clients with advanced information about any innovations included in the new major release of SAP NetWeaver that can be used with the corresponding SAP systems of the clients.

If you have any questions about this subject, please contact oliver.wucher@esprit-consulting.com.

D. Bernhard Braunmüller, the ESPRiT Partner responsible for the service line Customer Management, is available on the Competence Site website to answer questions posed by a team from the CRM expo and the Competence Site.

The subject of this virtual roundtable, which puts questions to leading figures in the CRM world, is "CRM 2010: Status Quo, Trends and Our Own Plans".

In the PDF of the Competence Site, you can read all about which trends Bernhard Braunmüller has noticed in this field, and the plans that ESPRiT has. 

ESPRiT Switzerland was represented by a partner booth and a presentation at the fourth Swiss SAP Customer Conference for Purchasing & Logistics in Regensdorf on June 10, 2010.

In the course of some fascinating field reports and live demonstrations, customers provided insights into the workflows of their projects and processes. It became clear that even in a difficult economic situation, the innovative purchasing and logistics processes of the SAP solutions Supplier Relationship Management (SRM) and Supply Chain Management (SCM) have proven their worth and created the basis for new growth.

Mario Wissel, an Associate Partner at ESPRiT, made a presentation together with Rolf Duda, Head of the SAP SRM Department at Karstadt GmbH, on the subject of "SRM as a success factor in troubled waters" to around 40 guests. This included a field report on the way that Karstadt has used SAP SRM to recognize and exploit optimization potential.

In addition, the Purchasing & Logistics Customer Conference provided an opportunity for the participants to discuss issues with SAP experts and customers from procurement and logistics in a relaxed atmosphere, and to pick up useful information for their daily business.

For more information about the Purchasing & Logistics Customer Conference and the ESPRiT presentation, please get in touch with mario.wissel@esprit-consulting.com.

ESPRiT at the 4^th Swiss Customer Conference for Purchasing & Logistics

This is now the sixth occasion that ESPRiT Austria has hosted its Business Intelligence Roundtable in Vienna. This year’s event had the slogan "Well-founded planning instead of gazing into a crystal ball", and focused on important facts regarding the subject of financial planning.

How can you guarantee professional financial planning for your own enterprise? Which tools are available to do this, and what do you have to watch out for when implementing a new tool? At the roundtable, there was a presentation of current trends in group planning and controlling, as well as the reporting and planning systems from SAP BusinessObjects. In addition, the roundtable event included a live demonstration and a recent example project in the canton of Zurich to show the practical deployment of this SAP tool.

Ernst Anteinsteiner, the Managing Director of ESPRiT Austria, was extremely satisfied: "This year it was once again possible to open up an extremely interesting discussion with our guests, and in future we will continue in the same way, seeking a direct exchange of experience on the subject of business intelligence."

If you have any questions about this event, please get in touch with melanie.kreuzpaintner@esprit-consulting.com.

The ERGO insurance group is one of the market leaders for direct insurance. Its business lines include life insurance, health insurance, and property insurance in more than 30 countries worldwide. ERGO belongs to Munich Re, a global leader in the reinsurance business. The accounting system of most ERGO companies is a SAP ERP solution that has been designed as a global template that seamlessly connects to the consolidation process at Munich Re.

ESPRiT Consulting is supporting ERGO with a release upgrade for the entire global template system landscape. The upgrade is to the latest SAP release ERP 6.0 with Enhancement Package 4. ESPRiT is providing support for both the planning and the project management of the upgrade project. The intensive test phases are also being accompanied by ESPRiT employees, who support the international test coordination and preparation, as well as the execution and reporting.

This release upgrade ensures the mainstream maintenance of the SAP system until 2015, and creates the basis for the usage of a number of new functionalities, such as the Closing Cockpit for automated support of closing processes and future enhancement packages.

For the first time, the highly-regarded German business magazine WirtschaftsWoche has held a competition to find the "Best of Consulting" in Germany. The goal of the competition was to find the best consulting specialists in five categories. ESPRiT Consulting jumped straight to the number one spot in the category "Marketing and Sales".

The article in WirtschaftsWoche describes some of the problems that consultants encountered when working with their clients, the projects they implemented to solve these problems, and the results that they achieved.

You can read the complete article (in German) on the website of WirtschaftsWoche.

Warwick University in Coventry (West Midlands, United Kingdom) has decided to use the ESPRiT model "Customer satisfaction in business-to-business" as an official case study for their Master of Business Administration (MBA) course. This model shows how it is possible to measure customer satisfaction levels for business customers and, based on specific analysis of the results, how particular customer relationships can be optimized.

Dr. Bernhard Braunmüller, the ESPRiT Partner responsible for the consultancy service line Customer Management, comments on the inclusion of the ESPRiT model in the curriculum of the MBA course: "We are absolutely delighted to further enhance this MBA course with this model developed by ESPRiT on the subject of customer satisfaction, and in this way to be able to pass on some valuable tips based on our practical experience. More than anything, this decision demonstrates that in the view of a top European university, our consultancy methods have a highly innovative character."

The weekend issue of the Austrian daily newspaper Die Presse from April 30, 2010 includes comments by Dr. Ernst Antensteiner, a Partner at ESPRiT Austria, about the good job prospects that generalists currently have in the field of Business Intelligence (BI).

The reason for this is that in the course of a BI system implementation, there is first of all a requirement for a business-oriented concept, and then later for a technical system architecture. Anyone who would like to be involved in this line of work should ideally be at home in both of these worlds – business and information technology.

 Full German Version for Download

You can find all important information about the Austrian daily paper Die Presse by going to www.diepresse.com.

In the current issue (272) of the magazine HMD – Praxis der Wirtschaftsinformatik (HMD – Business Informatics in Practice), Sven Petermann, a Manager at ESPRiT Consulting, reports on the implementation of specific access controls.

This is of great importance for adherence to valid laws regarding proper financial reporting. For example, companies have to be in a position to provide evidence at any time that only authorized persons have access to business-critical data. Without access controls that have been company-specifically designed and regularly appraised, the reliability of generated data relevant to the rendering of accounts cannot be sufficiently assured. Nevertheless, a lot of companies regard compliance and the associated regulations as purely cost drivers. In fact, efficient and effective implementation of the access controls can create a comparative competitive advantage for a company, for example through the deployment of a governance risk compliance (GRC) tool.

 Full German Version for Download 

Within an enterprise, the purchasing department is expected to contribute positively to the operating result by making cost savings. Especially in times of economic crisis, considerable pressure is applied to ensure that these expectations are fulfilled. To be able to meet these demands in the long term, the purchasing department has to demonstrate its added value in the enterprise beyond just securing reliable supply, and has to establish its role as a recognized partner. In doing so, however, it is often the case that purchasers are provided with an inadequate information basis.

In the current issue of the Swiss specialist magazine Beschaffungsmanagement (Procurement Management), Florian Lorenz, a Consultant at ESPRiT, and Thomas Münger, an ESPRiT Partner, reveal how the scope for action in supplier relationships can be significantly expanded by actively and systematically consolidating and optimizing the information basis.

 Full German Version for Download

armasuisse is the procurement, technology, and real estate center of the Swiss Federal Department of Defense, Civil Protection and Sport (VBS).

To guarantee the proactive control of purchase orders at the level of materials management, armasuisse has successfully implemented SAP Progress Tracking. In the course of this implementation, the SAP standard functions were adapted to the purchase order processes at armasuisse.

The new system-based process handling means that armasuisse now has new functions at its disposal that facilitate forward-looking and proactive control and intervention for purchase orders. For example, there is a traffic light function that provides an optical depiction of any missed deadlines in the course of purchase order processing, or a new print functionality with which the purchasing department can issue all the relevant SAP Progress Tracking data for each purchase order. This form is then assigned to the corresponding supplier with the counter signed contracts. In addition, the reminder processes have been automated and made more professional. When a deadline has been missed, a reminder is issued automatically to the supplier. This includes both the plan and the actual order data.

This means that delays in purchase order processing can be recognized at an early stage, so that the purchasing team can take appropriate measures to ensure adherence to defined delivery dates. Furthermore, purchasers and managers also have other supplier analysis functions at their disposal.

ESPRiT was able to provide armasuisse with optimal support based on their extensive experience in the field of procurement, and accompanied the project from the concept to the implementation.

ESPRiT has been strongly represented in the insurance sector for many years. In Germany, the list of long-standing clients includes noted direct insurance and reinsurance companies such as Allianz, ERGO, Hanover Re, and Munich Re.

Since 2009, ESPRiT has also been focusing on further expansion of the core sector for direct insurance and reinsurance in Switzerland. To this end, there has been a build-up of targeted resources with all the necessary skills. ESPRiT clients benefit from the consulting firm’s extensive experience of managing major international projects, as well as their tried and tested approach and project methodology in the insurance business.

ESPRiT is right on track for further success in the field of insurance. In addition, their close partnership with SAP (Switzerland) in the field of insurance has been renewed and strengthened. If you have any questions about this subject, please get in touch with Walter Kuhlmann und Robert Savi, who are responsible for the service line Direct Insurance and Reinsurance at ESPRiT.

Working together with its partner company Garaio AG, ESPRiT Consulting supported MGB with the conceptualization, implementation, and introduction of the new supplier portal. The goal was to create a standardized collaboration platform that can be adapted to future requirements in order to optimize collaboration between Migros and its suppliers and reduce the effort required for support.

As the MGB is set up as a future-oriented organization, the decision was made to implement the portal on the basis of Microsoft SharePoint 2007 and to add enhanced functionalities. The new portal has a structured filing system for information, a comprehensive search capability, personalization options, and a standardized look & feel. As a result, the number of support requests has been reduced and supplier satisfaction levels have been significantly increased. By introducing a single sign-on and a direct entry point to other applications and services, the supplier portal has become the focal point for information exchange and collaboration with suppliers.
Further system integrations and the implementation of enhanced collaboration features are planned for the next half year.

ESPRiT Consulting has posted good results for the last fiscal year 2009. As a result of its excellent collaboration with long-standing clients in Germany, Switzerland, Austria and North America, the consulting firm can now look back on the second most successful fiscal year in the company’s history. ESPRiT Switzerland was also able to increase its revenues.

Here you can find the complete press reaction from the online portals Swiss iT Reseller and inside-channels.

On 9^th March 2010, purchasing managers from leading Swiss companies met to exchange experiences. The event, hosted by ESPRiT and SAP (Switzerland), took place for the second time in Regensdorf. During the first exchange of experiences, the discussions showed that the challenges and problems facing purchasing managers are similar, even when the companies and sectors are different. The focal point was reinforcing purchasing processes in a time of economic crisis, as well as the topics of service procurement, transparency and cost reduction.

This time the topics in the foreground were the bearing and value contribution of purchasing, benchmarks for purchasing, and transparency. At this event, the 20 or so guests benefited from the experiences of the other participants, and all contributed to some lively discussion. The main event was followed by an informal round of drinks, which provided a relaxed atmosphere for the guests to chat about the current procurement challenges they are facing.

“We were really delighted about the number of purchasers who signed up for this event. The feedback we got from the guests was really positive, and we were assured that with this exchange of experiences, we have created an important platform for purchasing managers and senior buyers,” commented Thomas Münger, a Partner at ESPRiT Switzerland.

In response to the positive feedback, ESPRiT and SAP are planning to hold this event twice a year. The guests will be given the opportunity to put forward topics in advance. This is to ensure that the topics discussed are really the ones of interest to the participants.

If you have any further questions about this event, please contact Thomas Münger or Mario Wissel.

At the ISM Symposium in Dortmund on May 8, Dr. Bernhard Braunmüller, the Partner at ESPRiT Consulting responsible for the service line Customer Management, will be reporting on the challenges involved in doing project work in an international context.

The 8^th ISM Symposium, which this year has Dr. Jürgen Rüttgers (the Minister-President of North Rhine Westfalia) as its patron, is an event organized by students for students. The slogan of this year’s event is “Busting Cultural Barriers – A Key Factor for Global Success”. The event provides an opportunity for students and leading figures from business, politics and the arts to exchange ideas and opinions. The central point of discussion will be overcoming barriers in today’s globalized world. 
The goal of ESPRiT Consulting is to let students share in the wealth of international experience that has been gained by its consultants, and we are looking forward to some lively discussions with the event participants. You can find out more about the Symposium by going to the event website.

In this year’s poll of Germany’s Best Workplaces, five companies from Munich came out right at the top – and amongst them was ESPRiT Consulting. The employee survey carried out by the Great Place To Work Institute shows that employees identify more strongly than average with their company, and that the relationship between employees and their line managers is very highly rated.

Here you can read all about the reaction in the press.

The high volatility of FX markets and large fluctuations in interest rates have created massive challenges for FX management. To be in a position to meet these challenges proactively, Alstom initialized a project to optimize their FX hedging processes.

The goal of the optimization was, on the one hand, an increase in the transparency of FX management and, on the other hand, an optimization of the underlying processes. Specifically, a new reporting cockpit based on SAP NetWeaver BW was installed. This includes not only retrospective hedge effectiveness reporting, but also prospective reporting for planning and controlling purposes. In addition, operative processes were optimized through the targeted deployment of workflows. In doing so, it was, of course, essential to comply with international accounting regulations (IAS 39).

ESPRiT supported Alstom in this project from the analysis to the implementation. The first step was to analyze the value flows and processes. On the basis of this analysis, an optimization concept was drawn up and the IT adaptations were defined. To ensure greater reliability in a complex environment, the requirements were implemented and tested in a prototype. Once the solution had received approval, the IT adaptations were implemented, staff training was carried out, and support was provided for the go-live.

Today Alstom has at its disposal improved transparency and optimized processes in FX management. The reporting system facilitates better planning, hedging and reporting for FX effects. The workflow processes take the pressure off treasury staff and lead to better process quality, whilst at the same time saving time.

In the February / March issue of the university magazine aud!max, Karsten Höppner, Founding Partner and CEO of ESPRiT Consulting, provides some human insights into the everyday lives of management consultants. In his interview, he describes how even experienced consultants can slip up occasionally, and that the best way to get out of such a situation is to demonstrate honesty and sensitivity.

ESPRiT has been designated as a Trusted Partner by e-Spirit in recognition of the successful collaboration between the two companies. e-Spirit is a provider of enterprise content management systems, with a focus on the product FirstSpirit™. ESPRiT has already successfully supported a number of projects on the basis of FirstSpirit™. This entailed providing consultancy services for CMS strategy, conceptualization, implementation, and project and quality management.

Companies can become e-Spirit Trusted Partners if they have successfully implemented significant FirstSpirit™ projects and have experienced, trained consultants at their disposal.
Despite this designation, ESPRiT remains independent of any manufacturer, and does not have reseller status with any of its product partners.

For more information, please get in touch with oliver.wucher@esprit-consulting.com.